Salad FAQ Section - Security & Privacy

1.1 Our Customer Promise (The Salad Guarantee)
1.2 Salad Online Security - Online Transactions
1.3 Privacy Notice

1.1 Our Customer Promise (The Salad Guarantee)

The Salad Guarantee: If you are not delighted with this product then just return it within FIVE YEARS for a full, no-quibble refund. Any free gifts you received are yours to keep as our gift.

If you are ever unhappy with any product purchased from Salad, you can return it to us in its original condition (or in the case of downloadable items, email us) within 90 days of purchase, and we'll issue a full refund on your purchase. This process can take up to 3 weeks.

1.2 Salad Online Security - Online Transactions

Here at Salad we understand people’s concerns when it comes to using the internet for purchasing products and the exchange of personal information.

Site security is our top priority to enable our customers to be safe in the knowledge that whatever information they provide through our website is completely secure.

For this very reason Salad uses the latest in web technology security to ensure everything you do on our site is private, safe and secure from the rest of the world.

Salad has what is known as an Extended Validation SSL Certificate, provided by
Comodo (www.comodo.com) with Identity Assured up to $10,000.

What is an EV (Extended Validation) SSL Certificate?
Extended Validation (EV) SSL Certificates are the next generation SSL Certificate because they help protect against phishing attacks. They work with high security Web browsers (e.g. Microsoft IE) so that visitors to Websites with an EV SSL Certificate will see a "Green Address Bar". EV SSL Certificates represent a new industry standard for e-merchant identity verification developed by the CA/B Forum.

Taken from http://www.comodo.com/

If you hover your mouse pointer over the red triangle that appears in the bottom right hand corner of the screen you will see our security certificate.

1.3 Privacy Notice

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide
this notice explaining our online information practices and the choices you
can make about the way your information is collected and used. To make this
notice easy to find, we make it available on our homepage and at every point
where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the Salad website.
On some pages, you can order products, make requests, and register
to receive materials. The types of personal information collected at these pages
are:

Name

Address

Email address

Phone number

On some pages, you can submit information about other people. For example,
if you order a gift online and want it sent directly to the recipient, you will
need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name

Address

Phone Number

The Way We Use Information:
We use the information you provide about yourself when placing an order only
to complete that order. We do not share this information with outside parties
except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive and to keep you informed of items that may be of interest to you. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on ‘My Account’ in the above menu. We use this procedure to better safeguard your information.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please send us an email at info@saladltd.co.uk